A cooperative is a non-profit form of business. Unlike other businesses, a cooperative is owned by the people who use it; its members. A cooperative operates for the benefit of its members, not for a small group of investors or a single owner. As a member of LTC Connect, you share in the profits made by the company in the form of capital credits.
Each year that LTC Connect has an operating margin, the operating margin is allocated to each member based on the amount of business the member did with the Cooperative. When the board determines that the financial needs of the Cooperative have been met, they may approve distributions of capital credits based on the previous allocations for each member. A total of $13.75 million has been returned to members over the years.